Exploring new options is exciting, invigorating, and empowering. We have landed in what is truly a “brave new world” of training driven by technology. Links and QR codes can bring people directly to the training they need, when they need it, from any document. On-demand trainingĪccess to training no longer has to be tied to the LMS. Plus, they can be easily updated and fully integrated into learning management systems. They can introduce training at the right points within the document.
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Today, operations manuals can be interactive, looking and feeling much like websites. Language translation will also become easier and better through AI. If you usually hesitate about preparing materials because you don’t like to write or lack the funds to hire writers and editors, the new chatbots can eliminate those barriers. This article was in fact created with the support of AI. The creation of job descriptions, operations manuals, and just about any written document can be easily created using products such as ChatGPT.
If done well, these learner journeys can provide knowledge it usually takes employees years to learn on the job.
These experiences, which are ideal for new franchisees and new hires, can be extended to executive training. Learner journeysĪll aspects of training-live, e-learning, mentoring, and coaching-can now be bundled into one simple, easy-to-track journey for each employee. This makes it easier to measure the impact of training. Reporting interacts with real business data, such as sales, Net Promoter Scores, and more. It’s also possible to aggregate and look at all your brands or stores simultaneously. Hierarchies, which allow multi-branded franchisors to see all their franchise systems at one time, allow each LMS to stand alone to deliver and monitor training in new and powerful ways. Multi-branded LMS solutions can now enable a franchisor to create generic or customized content and share it with all their brands. Learning management system (LMS) innovations Live training can have some or all members of a training class attending virtually through simulations so they feel they are literally present alongside other students. And a customer service employee can interact with simulated customers. A service tech can learn to change brake pads using a simulation.
A cook can learn to make food in a virtual kitchen. It is now not only possible but economical to do training using virtual reality simulation, enabling a learner to actually experience the training. Let’s explore some of the tech-based innovations taking place in training in 2023 and see how they can be tapped to improve the quality of your training programs. It is real and surprisingly cost-efficient.” He is absolutely right. Forward-thinking franchisors and franchisees today are using many other technological innovations taking place in training.Īs Brannon Dreher, a learning strategist at The Learning Network, puts it, “Virtual reality training is no longer just a cool idea. The advent of virtual leader-led training delivered by Zoom and similar platforms has changed the face of franchising. Technology has affected the world of franchise training in amazing ways.
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