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AVOID!!! I AM NOT STOPING HERE, I AM GOING ALL THE WAY.Abta-j8086 abta-k8641 abta-tui abta-v5126 abta add additional-passengers alert arrow atol baggage baw beach bed board boardbasis bus cached calendar camera car category catering chevron clock close contact-email contact-info deposit destination digicert email-alt email error extras-summary eye facebook fcp feefo filter first-choice flex flight flights-summary frown-solid full-availability gallery-alt gallery greenandfair-alt greenandfair heart-alt heart help hh_logo home hotel-summary hotel included info information instagram insurance laugh-solid linkedin location mastercard menu new-window nights offer passenger-detail passengers pencil phone pinterest plane-alt plane-takeoff plane play-alt play postal-address remove room-summary rooms rss search seatupgrades share shortlist-add shortlist shortlisted ski-rating-empty ski-rating-half ski-rating ski smile-solid star-fc star stopwatch suitcase tag tick-alt tick tool transfers travel-aware tripadvisor-empty tripadvisor-full twitter visa-verified voucher warning wheelchair wifi
Oh and the refund will take 3-4 business days. I was called today and was told that they would be performing refund of £1,281.00.but will be keeping the £300.00 deposit?!?!?! No compensation, no goodwill gestures, not even £1 off discount offered! Genuinely couldn't care less. Still in t shirt and shorts with no place to sleep. HAVENT MANAGED TO SPEAK TO SOMEONE YET BUT WILL BE TAKING A CLAIM OUT AGAINST THEM AND I URGE YOU TO AVOID!!! HOPEFULLY I GET HOME BUT WILL HOLD TELETEXT PERSONALLY RESPONSIBLE IF I LOSE MY JOB AND CANT FEED MY FAMILY!!! JOKE!!!!!ģ0/06 - To follow up.on yesterday's events.I am still in London with no means to get home. IT MAKES ME LAUGH HOW EVERY NEGATIVE REVIEW IS "PLEASE GET IN TOUCH, WE WANT TO HELP" WHEN I NEEDED HELP TODAY AND THERE WAS NONE. I WAS SUPPOSED TO GET A CALL FROM MANAGEMENT TONIGHT BUT RECEIVED NONE!!! MY LIFE IS IN QUESTION BECAUSE OF THIS COMPANY. I WILL MISS AN IMPORTANT BOARD MEETING ON MONDAY IN MY JOB AND MAY EVEN LOSE MY JOB. I CANT BOOK A HOTEL BECAUSE I AM OVERDRAWN AND MY FRIENDS CANT LEND ME MONEY BECAUSE IT WOULD COST THEM £600 TO EVEN GET ME OUT OF MY OVERDRAFT. I AM IN LONDON IN A T SHIRT AND SHORTS AND CANNOT GET HOME. I AM NOW £660 OVERDRAWN AND MY BANK CANT DO ANYTHING.
#Teletext holidays customer service full
I said, no i have spoken to manager and he said finance department would not claim.I then stupudly paid the deposit again to try and get it straight but 24 hours later THEY DID CLAIM THE MONEY!!! Instead of the full holiday balance of 1581 leaving my account.1851 (300 more than thw actual price) has left my account. I rang my bank to tell of situation and they agreed to put a temporary reversal and give me full money back on the basis they wouldnt claim for it (if they did I would be stuffed). They accepted it was a "technical error". now I dont know how many people can afford to let £1,581.00 go for 3 days.but I cant. He even said to me "Please confirm you authorise £300" to which I answered yes.I then get a call 45 minutes later saying that I had successfully PAID IN FULL!! I said no I havent it was £300 to which she said "Ok no worries we will get it refunded and it will be in your account in 3 days". They told me for 3 of us that it was £300 deposit (£100 each but all on my card) and made me type my card details into phone. My friends advised me to book as they book every year and are "cheaper" (turns out they are £50 more expensive than other online companies) but I went for it.
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